Categories: MLM Software, Automatic Prospecting and Lead Generation Systems, Commission Plans, Binary, Matrix, Stair Step Breakaway, Unilevel, Distributor Support, Members Back Office
MLM Software - is yours sufficient?
May 4th, 2004Link: http://www.internetnextstep.com/mlm_software.htm
Is your MLM software keeping up with your growth?
Does your MLM software link you to the internet or is it on a server in your office?
Is your MLM software real time for orders and signups or batch processed into an offline server or computer?
Has your MLM software saved you labour as you grew, or cost you due to it not keeping up?
Are you trying to build your MLM Software in House on the fly as you grow?
Are you in trouble? Is your software slowing down your growth or frustrating your distributors or customers?
We can help? Maybe it is time to upgrade to full featured MLM Software that has been designed from the ground up for huge companies.
Check out our pricing options to see how we may be able to help..
http://www.internetnextstep.com/mlm_software.htm
MLM Software - is it also CRM Software?
May 3rd, 2004Link: http://www.internetnextstep.com/mlm_software.htm
By definition CRM stands for Customer Relationship Management. Good MLM Software solutions include a certain component of CRM Software.
Our MLM software for example tracks all details and communications to and from any client (distributor) in multiple ways. This would qualify it as CRM Software.
Our MLM Software also has a number of functions that are only relative to the MLM world like Graphical Downline Viewers and Comission reporting and calculation functions.
Our MLM Software also has the ability to hook into a licenced version of what we call CRM Software Plus which is a mini CRM Software Solution for the membership to use. You could call it an Automatic Prospecting System. This coupled with our AD Co-op engine allows you to help your members on Auto Pilot without compromising your organization with spam.
So you see, CRM Software is part of what you are buying when you buy good MLM Software, and our CRM Software Plus license can help you give your distributors the same power in their businesses that our MLM Software gives you in Yours!
Check our Software out at: http://www.internetnextstep.com
MLM Software - It never ends!
April 29th, 2004Link: http://www.internetnextstep.com/mlm_software.htm
MLM Software is a business that does not have an end point. The better your software gets, the more ideas you have to take it to yet the next level. We are now thinking about integrating a real time hot count inventory system into our software.
We are also always expanding our members back office functionality. This business is just so much fun.
The better your MLM Software, the more distributors grow to love you. Really it is true! The better your MLM Software, the more you can grow and keep your distributors happy!
Our Automatic Prospecting System has endured some great testing this week. We are very close to having it licensable to anyone regardless of the MLM Software you own. Very very cool tool.
Enough for the night, going to go play with the Automatic Prospecting system a little more!
http://www.internetnextstep.com/mlm_software.htm
FAQ MLM Help Desk
April 28th, 2004Link: http://www.internetnextstep.com/mlm_software.htm
MLM Software if it is full featured should contain a Help Desk utility of some sort. Our software has a highly integrated help desk/support system to look after your members with the minimal of man power.
One of our clients has the president actually answering all the support questions that come in from a 10000 person organization single handedly using our Automated FAQ system.
Imagine that your members only can send support queries from the support query form. No more unknown emails. You now know where every support query came from.
Now, imagine that you never lost one of these questions ever again as they all went into a list of questions that patiently waited to be answered by your support team.
Now, when a question is answered, you have a huge number of options on what you want to happen next.
First, your support persons name is attached to the support query as you do want to know down the road who answered the question. If they are senior support, the answer can go to the member immediately, if not, it can go to a holding area for a senior support, or manager to approve before going to the member.
Now our Deluxe MLM software has a members lounge, as well as a "God" interface if you will. (a place where you can bring up all the details on the member as well as keep notes on what is going on with a particualar member.)
When you answer a FAQ or support query, you are given some options. You can pick whichever of these options you would like to have happen to this FAQ. You can have an email sent to the member, you can have it posted to the message section of their members lounge, you can have it posted to the notes area of God, and you can choose to have it put into the Non-Members FAQ, the Members FAQ, or the Admin FAQ. Wow! What does all that mean?
Well, the system allows you to modify the question and answer to a generic form so you can have it automatically posted to the FAQ sections so the next time someone asks that question, they are likely to find it in the FAQ and not have to contact you about it at all. BIG TIME SAVER! You can choose which FAQ page you want it to show up on, Members, Non-Members, or Admin.
If you use the admin FAQ properly, it will make training of support staff really really easy! The reason why if all system or Admin corporate related questions also go through the FAQ system, a record of the questions and anwers gets built so new employees can look to the Admin FAQ for an answer before calling on a senior employee for help. Think of the labour and training savings that could generate!
Second, the question and answer can be emailed to the member, the reason for this is obvious.
Third, the question and answer can be posted to the members lounge of the member who asked the question. Once this happens, the member must acknowledge the question in order to do anything else in the members lounge. Then when they read and acknowledged it is tracked in the system. They can never come back to you to say they never got the information!
Next, the question and answer can be posted to the "God" section. This allows for all things relating to a member to be held in one convenient space to see. Any of your telephone support people can have instant access to all information related to a member all in REAL TIME! This prevents a member from polling different support people with the same question until they get the answer they are looking for. Another HUGE TIME SAVER!
So hopefully you can see how a good FAQ or Help Desk function can allow your geometric growth to be something you can handle without needing to geometrically increase your staff and headaches!
Oh yeah, I forgot the best part! Once you have enough entries in your FAQ you can turn it on automatic mode so when a question comes in, the computer reads it and replies to it if the answer already exists in the FAQ! This feature only works once your FAQ gets big enough, but then that will be about the time you are thinking you need to hire a bunch of people to keep up! Why not just turn our software loose and save the salaries! That what it was built for!
Wishing you great success in your MLM Software efforts!
http://www.internetnextstep.com/mlm_software.htm
Inter-Member Transfers
April 24th, 2004Link: http://www.internetnextstep.com/mlm_software_deluxe.htm
So now you have learned a bit about the advantages of going to a personal account system instead of a weekly or monthly check cutting or debit card loading system. You have also learned the advantages of having Gift Certificates available to your members to prevent charge backs and help your members with enrolling members who do not have credit cards.
Now the final piece of the puzzle. So one of your members uses a gift certificate to enroll a person, which is really great. What happens when that new members autoship is due? They do not have a credit card. Well, this is where the final piece of our MONEY MAKING MLM SOFTWARE comes in.
Inter-Member Transfers.
Your members can transfer funds from their personal account to any other members personal account. So they will collect money from the new member (by paypal, cash, egold, or whatever other payment methods they prefer) and they will send that member an inter member transfer. This will just put money into the personal account of the new member. Autoship can be set to come from the personal account if funds are available so the new member will be fine for autoship now.
One of the biggest advantages of this method is the company no longer needs to deal with Paypal, Egold and every other wacky payment system out there that your membership demands is the best thing going and "Everybody is using it".
You can also set a service fee for an intermember transfer which makes you money, in addition to saving you the credit card discount fee and mess of dealing with chargebacks.
Now looking at Personal Account systems, Gift Certificates, and Inter-Member transfers, you can see how InternetNextStep.com's MLM Software can really make your business money in addition to saving you support labour, credit card discount fees, etc.
Take a look at our deluxe MLM software system that includes the ability to take advantage of all our high end features and make you the most money on your investment. Who knew MLM Software could create such a large ROI!
http://www.internetnextstep.com/mlm_software_deluxe.htm
